CUSTOMER PROJECT ENGINEER
Updated October 29, 2026
Brain Power Software is actively seeking applicants for the Customer Project Engineer role. The position is full-time, remote with occasional travel, located in South Carolina, USA.
EXECUTIVE SUMMARY
Customer Project Engineer is a multi-faceted position that requires senior level experience managing employer data and developing employee communication solutions. Your job requires the ability to think creatively and collaborate effectively with customers and other Brain Power team members.
Your job will require you to be fully responsible for the data, reporting, automation, and visual implementations of multiple concurrent projects through the planning and validation phases of the projects.
We trust that your knowledge, skills, and experience will be among your most valuable assets and contribute greatly to the continued success of Brain Power Software as well as your professional growth.
ABOUT YOU
You’re an excellent English language communicator who loves to help people. You have superior writing skills. Your words carry the potential to create meaningful relationships, integrity, trustworthiness, and shared empathy. You speak optimistically with compassion and ownership at the correct level of detail, always with your audience in mind.
You love to learn and grow. This new position requires you to learn a new piece of information software and apply your new knowledge to solve real-world customer puzzles. You will not be alone in this journey; your team will all participate in your success.
You will thrive by adopting our company motto: Simple Solutions for Smart People. Your ability to abstract complex information and condense it into an executive summary with action recommendations is essential.
You enjoy supporting your colleagues, and you prioritize relationship building. Every person on the Brain Power Software loves what they do every day, including you. You’re joining our team expecting a long term relationship (5+ years) to grow your career and establish your expertise within the information industry.
POSITION RESPONSIBILITIES
Customer engagement to determine technical requirements, design solutions, identify dependencies, and promote best practices.
Hands-on implementation of customer projects using the Brain Power Software tool set so deliverables are on time, on budget, and exceed quality expectations.
Complete understanding of current and future solution capabilities, and identify future product needs and possible improvements.
Ownership of daily, weekly, monthly recurring operations to ensure established information exchange and auditing processes execute on schedule.
Team engagement including next 24 asynchronous collaboration, weekly operational meetings, project demonstrations, project cascade allocations, and agile board management via Zoom and instant message.
Thoughtful analysis, research, and writing regarding technical and business topics including data exchange, data transformation, data visualization, user experience, employee communication, programming languages, and the Brain Power Software tool set.
Customer stewardship, decision making, and action to help customers have a positive, simple, successful experience with Brain Power Software.
Career learning including completing company reimbursed training courses to advance your abilities and better manage customers, manage projects, and perform engineering work.
Observance and improvement of all information security requirements.
Other job-related duties as assigned.
Demonstrated ability to rapidly learn new concepts and ideas
Work Experience: Minimum 3 Years of customer interaction in a “Software as a Service” SaaS environment
Work Experience: Professional use of an enterprise software platform to manage human capital, benefits, payroll, or financial information
Bonus Software Skill: Candidates must demonstrate at least one additional ‘above and beyond’ software skill. Some samples include SQL Database Management, Git Revision Control, Adobe Photoshop, and Illustrator composition, Beyond Compare differencing
QUALIFICATIONS & SKILLS
A Customer Project Engineer should have a high school diploma and ideally hold an associate’s degree in business, accounting, management, or engineering.
A Customer Project Engineer must have a minimum of six years of career experience in a human resources-oriented professional role.
A Customer Project Engineer will ideally have a minimum of three years of recent career experience implementing software technology solutions for human resources management, payroll, or benefits administration for large employers, either as a service provider or as a customer.
All Brain Power Software team members are required to have empathetic English language communication in all forms, including written on a computer, verbal in person, verbal over the phone, and interactive on video and screenshare.
All Brain Power Software team members are required to complete an onboarding workflow that includes background checks, drug screening, and information security awareness training.
ADDITIONAL ROLES
As Assigned by Project
HOW TO APPLY
Brain Power Software began accepting applications for the Customer Project Engineer career on October 29, 2026.
Please introduce yourself by emailing careers@brainpowersoftware.com
Set the email subject: “Customer Project Engineer Career”
Attach your resume in PDF format to the email
In the body of your email, please take the opportunity to highlight your communication skills and provide four paragraphs of detail:
Paragraph 1: Why you’re the perfect candidate for this job.
Paragraph 2: Why you want to join Brain Power Software.
Paragraph 3: Describe an excellent service experience you recently had and what made it great.
Paragraph 4: Provide an ‘interview’ question that we should ask you, plus your detailed answer.
Expect an automated response when we receive your Email.
Expect that our candidate selection process will begin in November 2026. We provide all candidates an equal opportunity to apply. We will consider candidates for the position based on merit and experience.